So the food is whatever. Their customer service sucks. They are known for there smash fries so we got to order and 4 HOURS BEFORE CLOSING they are all out of smash fries....OK whatever we still wanna eat. My boyfriend ordered the new cowboy burger and what do you know they are all out of haystack onions. Thats fine we still order our food. While we are waiting we are informed now they are all out of bacon which is on each of our 3 burgers/sandwiches. No my boyfriend is annoyed 3 things missing from his meal so he wanted a refund for his and while Im getting the refund the cook, who made the burger because of their lack of communication, os starting me down lookin all pissed. And as we walk away we heard one of the managers mumble "oh well let them leave with out their burger" this is the most unprofessional place I have ever been in vegas. I will never be returning here.