Dr. Shoemaker is always professional and thorough. I feel like when I am there he actually listens and takes his time. His team is also awesome! I had an issue getting in to a specialist that they had referred me to so I reached out for a new referral. Marcy called me back shortly after I had left a message. She told me that she would see what she could do and call me back. Marcy called the specialists office and was able to get me an appointment on the day that I needed. She went way above and beyond! I am very grateful for Dr. Shoemaker and his medical staff! PS...This was all within the same business day! A+ for Marcy!