Visiting Phoenix for a business trip for the 3rd time this year and was excited to take my coworkers here as it was delicious last time. I think this place just keeps going down hill. First time I came it was fantastic! Second time, food was great but service wasnt spectacular. This time was terrible!
We sat in the bar, when we showed up there were only 3 or 4 other parties. The bartender, Ben was our server too. There was another gentleman serving as well. It wasn't busy at all. We got our beers right away, but took a while to order our food. Food came out pretty quickly 15 - 20 minutes. After we got our food we were not checked on. We did get our beers filled though. Ben kept running into the back of my chair everytime he passed by and never said a word to me. It became quite annoying. No one was even sitting behind me. He wasn't very personable either. I was also charged for a side of burrito sauce, 1.99. I understand when restaurants charge for guacamole or sour cream but for a base sauce? I only wanted a teaspoon to flavor my bland burrito that I got.
It took us about 25 minutes to get our checks and cash out as well.
Food is mediocre, but service is beyond terrible. It's unfortunate because they have a great venue, but no friendly staff. I probably won't go again while visiting in the future.