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  • This was one of the worst customer service experiences I've ever had. I work in the food and beverage industry on the strip, so I'm usually pretty understanding when it comes to places being a little busy or understaffed. This however was ridiculous. I walked in and there was a couple ahead of me placing their order. When they were done the young lady behind the counter greeted me, without looking up, and added that she would be right with me. I'm in a bit of a rush but no biggie. There were two more employees in the back that seemed to be arguing over something regarding deliveries. One of those employees then starts (almost) yelling at the girl behind the counter. Maybe three minutes have gone by at this point and I'm still standing there waiting to order. The girl behind the counter goes to the back and proceeds to make smoothies. Ummm ok. By the time she's done helping the other two with that and ready to take my order I'd say it had been close to ten minutes. She apologized for the wait and kindly rang me up. I really wanted to walk out but had wasted so much time there that I couldn't afford to try stopping somewhere else. When my order was ready the angry girl from the back sort of tossed the smoothie on the counter. Guess my presence upset her too? Lol I understand being busy but in a place like this the customer should never have to wait ten minutes to order while the cashier handles other business. For this reason I will probably never come to this location again, even though it is the only on near me. But the smoothie was decent!
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