do not have your kids birthday party here...... customer service sucks....couldn't find anyone to help and when I did they seemed bothered. No place to open gifts, there was an empty meeting room adjacent to out 3 lanes, when we tried to open the gifts there we were kicked out and the door locked, our party was inconvenienced by having to open gifts on the lanes with a locked empty room 5 feet away, pretty crappy way to treat a party that paid well over $500 for a 9 year olds bday party