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  • Ok this is my second review of a restaurant in the Golden Nugget that is all not that good. We went to the Chart House envisioning a nice dinner of prime rib and seafood. It started out good with drinks and we ordered appetizers of fried calamari. We ordered dinner and the waiter took the order for half the table and then said, "oh sorry we are all out of prime rib". REALLY?! this is what the restaurant says it is know for and yet you don't have any! I think that they should have let us know that when we sat down. Of the 13 people in the party, 9 people had ordered prime rib. Then in a weird way, the waiter came out and said they found 3 pieces of prime rib. Where was the prime rib?! Hidden?! I spoke to the manager on duty and he didn't seem to be concerned. He told me, "sorry." I mentioned that it should have been shared with us prior to sitting down and he said, "once I heard your table was ordering prime rib I went to the kitchen and found 3 pieces. The waiter said that it wasn't a big deal, they had other cuts of meat. It doesn't sit well when we came in for prime rib. We were provided 3 pieces of ice cream pie for our inconvenience. Hum and bill of over $800 and we are suppose to feel special because we got 3 pieces of ice cream pie. It was a disappointing experience.
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