I live in the neighbourhood and like many eager for the opening. I love the concept/design. I love the rooftop. I love the storytelling of the buildings history in the stairwell. I love the brass pole touch in the room ( a nod to Jilly's). I've been here 6 times now and 3 of those times weren't great. First time server forgot my drink. No big deal but when I reminded her she quickly apologized and then forgot it again. It was painful for both of us when I reminded the server a second time. The Overall service was slow and no checking in after the meal was served to see if we needed anything.
The second episode I waited 15 minutes before a server came to my table.
Today I came in and I waited 10 minutes in the main lobby bar restaurant. There was 6-8 tables occupied ( everyone was having drinks it was by no means a lunch / breakfast rush) the two servers seemed engrossed in their own convo. Out of frustration I walked out and told the rest of my party who were about to meet me that we were going somewhere else.
I truly want to love this place but it won't let me.