I wish I read the review from Sascha R. before I came here. We walked in at 7:20 (40 minutes before their "closing time") and they refused to do anything but a takeout order. Yes, really. A bad sign but I really wanted a chicago-style deep dish so I ordered a pie to go. They charged my card immediately. It's a 25-minute wait for the pie and at some point my girlfriend needs to use the bathroom. They refused to let her use it. No explanation. No apologies. Just four employees and us in a tiny little hole-in-the-wall restaurant and a tense stand-off over usage of the facilities. Honestly, it seemed like most of them felt guilty about it as they did the look-sheepishly-to-other-person-with-more-rank-than-me-cuz-im-ashamed-to-tell-you-that-you-cant-use-our-bathroom move. The chain ended with an older woman who I'm guessing is the same older woman mentioned in other reviews. I will give her credit, though -- she's really good at the looking at you with disdain thing. So much so that I lost my appetite and cancelled my order. Alas, I still have to deal with following up with the credit card company to make sure the charge is backed out.
All was not lost, though, and this story has a happy ending. We ended up going to Little Sicily about five minutes away and had this: http://www.yelp.com/biz_photos/little-sicily-sun-city?select=DIGu6OnfptU2GJRIYqGrwA