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  • There was a leak coming from the attic. Chris M from Master of Disaster went above and beyond. He did the job that the plumber should have done. He came out around 8 pm, checked the situation and when I explained what I thought, he listened. He crawled in the attic, came down and manually regenerated the water softener. Down came the water. Chris showed up on time, was polite and professional, and went above and beyond. He is an asset to this company. However...when the next plumber came out he wanted to charge me SEVERAL hundred dollars to run a hose (less than 5 ft) from the water softener to the water waste line. REALLY??? I AM WOMAN BUT I AM FAR FROM BEING DUMB! Way over inflated pricing. Did the job myself for less than $10.00. I gave a 3 (would've been less) only because Chris was such a gem.
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