My friend and I had a great experience at Studio 21 from the moment we first walked in! We had made an appointment 2 weeks prior but they do take walk ins as well. Right from the start the receptionist Aileen was super friendly and made us feel comfortable. Austin was our tattoo artist and he was awesome as well! He's super talented - we both love our tattoos!! and he was also very friendly and chatty making for an all around good experience. They even have a little gift shop with lots of cool finds. I would definitely recommend this shop to anyone who wants a quality tattoo!! Thanks so much!