This has been my favorite pizza place since moving to the area a year ago, however things seem to be going down hill. A few days ago I called for delivery and was told it would be 1 hour and 45 minutes, since I couldn't wait that long I told them no thank you. Today I called and again ordered delivery and was told if would be an hour. I asked if they were sure it would be just an hour as I needed to take my son to practice. I was assured it would be an hour. It ended up taking an hour and a half, so my son had to eat a sandwich instead. No big deal things happen and places get busy, I understand that. When I checked the boxes I saw that the pizzas had crumpled up on themselves as if they were dropped or carried incorrectly. I called to complain and was given a free credit for my next order. So I guess the next time I have time I have an hour and a half or more to wait for pizza it will be free, however I still paid for the mess currently in my garbage can.