If you want exceptionally poor service, this is the place to go. The pizza is good. They deserve that accolade. Starting with the guys who answer the phones. We've had one tell us they don't have coupons when they do. Another time we heard a guy asking if a customer needed to pay extra for ranch with their wings. Seriously? We've seen mis-spellings on their menu board in the restaurant. And we've asked to use a coupon and were denied because THEY didn't know how to work their computer. I even spoke to the owner on that one and when she didn't allow it, I told her she had lost a weekly customer. Didn't seem to care. (I do. I love the pizza, but it's the principal of the thing to not do business with a shit company.) Luckily, we're almost smack dab between this and the other Scottsdale location (different owner, slightly different pizza...) With all these poor reviews it's high time the owners started doing something about this.