I had my hair done by Annette twice. The first time I saw her I had box dyed my hair BLACK. (I know I totally messed up) It started to fade into a black greenish color. I thought for sure there was no way I was going to get it out. Annette managed to work her magic and got that ugly color out of my hair and left my hair exactly how I wanted it. Hallelujah!! The next time I saw Annette I had decided to go lighter. She made sure that the bleach wouldn't damage my hair, and it turned out beautiful!! I'm sending a few friends her way. They loved how my hair turned out as do I. Thank you!!