This was our first time here and to any ER Vet. Molly, our 2 year old Pit Bull cut her mouth while playing. Our regular vet was closing and they referred us here.
They open at 5:30pm on weekdays and stay open all night and close in the morning.
We arrived at 5:30pm and were the first patients for the evening. We were promptly greeted by a friendly and caring staff. After filling out the appropriate paperwork we went onto an exam room where the vet tech did the basics. Then Dr Baker came in and gave a very thorough exam and presented our options. He did not rush. His bedside manner was great. By now Molly's bleeding had basically stopped. We liked it when he told us what option he would do if Molly were his dog. We took his advise, which also happened to be the least expensive and least obtrusive way to go.
About 2 hours after we got home, I had a concern and had to call the office. My call was promptly and warmly answered. I was quickly put through to Dr Baker who addressed my concerns in a caring manner and explained what was going on and again gave me options. I followed his advise.
It is the next morning now and Molly is fine.
Adrienne, Joe, Dr Baker and the vet tech were all AWESOME.
You go to a place like this for the staff and their ability. I would recommend them as a place to take your pet if you need an ER.