This was one of the worst parties we have ever had here in Charlotte and we have had several with 3 kids. It was poorly run as far as parties go. The staff was clueless and unprofessional. I asked Keith beforehand are there games that can be done with the girls aside from just bubble soccer he assured me yes. When I asked the young kid there he had not a clue and said he has never been asked that before. It is basically a free for all with little to no instruction.
The party room was terrible. No napkins and we had to get paper towels off of the wall. We were never told when we got there that only 3 pitchers were included and after that we had to pay. We were misled about the ordering of the pizza as well. Would NEVER recommend this place!