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| - COCKROACHES IN THE FOOD!!!
After my disappointing experience with Malee's at Desert Ridge several years ago I pretty much wrote the chain off.
That is, until I was with a few friends on a Sunday evening looking for a bite to eat after visiting the DBG for the Chihuly exhibit. The four of us decided on Thai & our friend that was driving mentioned Malee's. We all agreed to give it a try after we realized that the other mentioned options were closed on Sunday evening.
To start, Malee's atmosphere was not bad. The dinning room was clean (or seemed so) & was well decorated for a Thai restaurant. The service was marginal... Our server proceeded to explain all of the specials, all of which he pretty much said were not good. Pretty strange, but I always appreciate the honesty, but needless to say, we ordered off of their regular menu.
The food... The food was OK, nothing special. I absolutely LOVE great Thai food, however, this was not much better than what you would be served at a Chinese restaurant. Presentation was great, but the food was missing the real Thai flavors & covered with tons of sodium-rich sauce & oil.
For those of you who rave about this place, try Thai Lahna or Thai Rama for excellent authentic Thai cuisine.
Back to the COCKROACHES IN THE FOOD!!!
After the four of us had our first serving of food with rice, I went in for another serving of rice from the community bowl to try my partners dish. Amongst the rice was a "friend" looking up at me, a COCKROACH. Although I am vegetarian, the fact that an animal was in the rice did not freak me out. Cockroaches, however are not a sign of cleanliness in a restaurant. I already had my concerns after visiting the restroom to wash my hands before dinner, what a freaking mess! But that's another show...
After finding the cockroach in the rice, I brought this to the server's attention, trying not to make a scene & upset my friends who had all already eaten from the rice bowl. I requested a fresh bowl of rice & explained the problem. He saw it & agreed to bring a new bowl, which he did shortly thereafter.
One big problem that I have with Malee's is that we did not receive any sort of apology for being served a COCKROACH in our rice. I was not looking for a free dinner, but an apology was in order for such a disgusting situation from both the server & a manager/owner would have been nice. Obviously the server & or management did not care that they served us a COCKROACH in our food. Obviously the management/owners DO NOT CARE about sanitation. Obviously the management/owners DO NOT CARE about their customers health & well-being as long as they get their money.
Needless to say, I will never go back here again. If you are looking for a good, authentic, sanitary Thai feast, try Thai Lahna or Thai Rama.
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