I'll start out with what I expect out of any establishment that I do business with. I expect the service that's being provided not only to me but anyone to be above and beyond. You've not only chosen the particular business out of who knows how many other establishments that offer the same service. Service king did in fact deliver my car earlier that I expected. the area that had the work done was in fact done properly and cleaned but just in the area that the work was done. the dust that went inside my car along the outside was not cleaned. now my wife had her car fixed by auto nation and I must say they took the time to detail the outside and inside of the car for giving them your business. now "service king" key word service king only patches up and returns your car no attention to detail no sign of respect for your property. If providing your customers with free water, coffee and candy is your definition of service then they did a he'll of a job. now I will say that I didn't give service king a chance to write the wrong, only because their in the service of making sure that every attention to details are met. it is not my job nor do I get paid by them to explain what mistakes they have done. giving the self the title service king should hold better expectations