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| - Obviously this place caters to a night crowd....
I met up with 9 other girlfriends on a recent Sunday afternoon. When I made the reservations, I told them we wanted to sit outside if it was nice - it not, we would sit inside. The man I talked to on the phone assured me we would be able to have a nice conversation at the table and not have to shout at each other.
When we got there, Marcus, the hostess, said he had room for us all inside. Well, that was pretty evident by the fact that there was only one other table occupied. Since it hadn't begun to rain yet (but it had rained prior that morning), I asked if we could sit outside. Marcus said he didn't have anything to wipe the wet tables off with, only napkins....I asked him if he couldn't get any bar towels? He looked at me as if I was speaking a foreign language. So, needless to say, Marcus didn't want to go out of his way to accommodate us outside.
In the end, it was a good thing that we didn't end up outside because as the day progressed, it got pretty windy and rainy...
After we were all seated, it took over 10 minutes for the waitress to offer us water or take our drink order. Then, once she took our drink order, only two of the drinks were delivered! 5-10 minutes later, we all had drinks - but remember, there was only one other table with people at it! Not once during the whole two hours we were there, were any of us asked for a refill for our drinks
The good news is that once the food was delivered, everyone was pleased with their order. However, the menu could probably use some sprucing up with some more appealing descriptions. Things like french toast - plain - no special bread or toppings...I could make that at home and they charge 8$.
When we got there, one of my friends went to the restroom. She said there was no soap and let the waitress know. An hour and a half later, still no soap in the ladies room. What the heck!!???? How do the employees wash their hands? We had to use the soap in the men's room. Apparently we were told, they didn't get their shipment in. So, can't someone run to the grocery store and buy some for a dollar just this one time??? When we were ready to leave, there was finally soap in the women's restroom.
I tried to catch the bartenders eyes several times. I did not see him smile once. I did talk to him at the very end of our visit there and expressed our disappointment with some of the things. His name is Nate. He said they had to have someone go next door to Dos Gringos to borrow the soap. I got the impression he wasn't too thrilled with the fact that we had made such a big issue out of it.
The other thing that made us a bit uncomfortable was the fact the as the day got colder, they couldn't shut the garage doors because there was another party sitting outside under the cover of a patio. So, there's no other door for the waitress to get outside?
Because we were the only ones there (one guy on his computer at the bar), it was nice and we were able to linger and talk for almost two hours. But again, no offer of refills for our drinks or were asked if we wanted dessert or anything. They probably wanted to get rid of us!
Pro - good food.
Con - bad service
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