Update: I've eaten here numerous (birthday, lunch, dinner...) times. Even drove 40 minutes (from Monroeville) craving a hotdog. Tonight my coworker picked up our evening meal. He wasn't sure of my order and called for verification. When he returned, my order was wrong. It was a beef hotdog (I'm vegan) and fries. I called Franktuary , spoke with Sarah, left work and drove back. She had a vegan hotdog waiting for me. I asked for new fries, since mine were cold. Her answer "I can only give you a hotdog." I turned and began walking away. Sarah stops me at the door. What does she do? She shows me the order and insists my coworker told her wrong. I tell her " I'm a regular there, good customer service would of been replacing the entire order and I won't be returning." She then says "I can reheat your old fries." SERIOUSLY? No thanks. Drove back eating a warm dog and gagging on cold fries. *DISAPPOINTED*