Lo Ann's has lost it way.
I have been going there since it opened. However, I am done. The mgt just keeps doing "dumb" things. Constant changing of the decor and constant raising of the prices. It is now so crowded that you almost have to sit on another customers lap to have a pedi done and they often do a mani while they are doing a pedi. There is nothing relaxing about that. Then on top of having you twist and turn to reach your hands over so they can do your hands while doing your feet they want to massage your shoulders (extra $$ if you want this).
What the heck just how nimble do they think their customers are. Of course this means that at least 3 people are working on you and they are all expecting tips. You hardly ever can get the same tech when you return and service has gone out the window.
My advice............. MANAGEMENT.............get a grip. You had a good thing going and you are messing it up.