Staff was nice. When asked to just take a photo with a fur coat on, was turned down. Even tho the whole rack was full of coats. Pro- really great experience inside, neat to see the all the ice!! Con- can't take no phone no camera and pretty pricy. I should have just taken my phone in not too many people inside. Had to purchase pictures after so I can leave with a memory. Once an a life time thing. Did that done that!!! Never again tho