Even with the sub-par reviews I tried it out (mostly because of the great Italian sub review). We got the Italian sub and chicken parm. The sub was alright, not bad, but nothing great. Maybe if you've never had balsamic before you'd be blown away, but it just wan't anything special to me. The chicken parm... was far and beyond the worst thing I've attempted to eat. I hate when a restaurant burns something but lets it slide... like I'm not going to notice the charred flavor because you completely cover it in cheese? I didn't have great expectations going in, just wanted to eat something a little comforting. What I received was SUCH a disappointment. Like I said, COVERED in cheese, I could hardly find the pasta. The noodles and sauce were OK... not the worst I've had, but not good. The breading on the chicken tasted of just burnt breadcrumbs and grease and the chicken... hard to describe. It was impossible to cut through with my fork (bad sign) and when I tried to pull it apart the meat separated like string cheese! It was so dry I couldn't even pull it apart in some places and yet seemed under-cooked in others. I only had two bites of the chicken, because the texture really worried me and I couldn't stand the thought of eating another bite after that.