This definitely could be a very cool place if they just get the staff together and train them. Basically what everyone else says...service is ridiculous slow, even on slow days. You have to constantly ask for napkins, another drink, utensils, etc. The good thing is the drink specials, excellent selection of draft beer, and the place all around with the outside/inside seating is neat. Unfortunately, this just isn't a "go to" place after work for me...its a "last resort and I've been everywhere else, so I'm looking for something different place."