Maybe we went on a bad night or something but the food was ok (just don't order the Havana), however the service was unexplainably bad. The appetizer came out right away, food came out not too long after, but no one ever came back by to check and see how things were, or if we needed anything. Not good but not too bad so far, but when we were done and ready for the check we sat for about 20-30minutes simply just waiting for someone to come by so we could pay. I'd get it if they seemed really busy, but they didn't. And all 4 of us are sitting at a table with all the food gone, and plates empty (minus the Havana meals) and NOBODY would come by our table so we could pay. Then for whatever reason it took about another 10minutes for them to simply charge our cards and bring them back. Staff was super friendly and we all wanted to like the place, but I can't imagine choosing to go back. Definitely disappointed.