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  • The food is worthy of a 5 star rating. It is consistently so good and their fries are to die for. However, their service is horrible. They were dead and I said "hi, how are you?" and the employee didn't even smile at me and just said "what do you want?" I would understand if they were busy, but the mall was dead and I was their only customer. The team proceeded to ask me short questions (while mumbling I might add) such as "length?", "drink?" ,"fries?" And their customer service is consistently lacking. I just want to get a delicious cheese steak without feeling like I'm a burden on the employees for being there.
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