Darn it! I've been a big defender of this chain through all their mess.
Went in this afternoon for an early dinner. No line. No crowd. One person in front of me. I watched the employee slop spoonfuls of meat onto a tortilla. He missed with several pieces. Some went from the serving platform back into the container. Some were put on the burrito. No, no, no! Anything that hits that serving platform goes in the trash. There's where some of the risk of cross contamination comes from. Argh. I really wanted a burrito but I turned on my heels and bolted.
I'm out. Too bad.