The first time I came here was for our gender reveal. It was supposed to be one of the most exciting moments of my husband and I's life. Unfortunately, our u/s tech, Brittany, ruined the entire experience for us. She was so extremely grumpy and unenthusiastic- I even came out and asked her if she liked her job and she flat out said "not really". The only words she uttered during the whole u/s was "its a girl" and "not really", other than that she did not speak to us at all. Totally a bummer. We gave this place another chance for our 4d 32 week apt. and requested another u/s tech, I forget her name, and she was wonderful! Very patient, actually was happy and excited for us and talked to us the whole time. After explaining my first experience to the receptionist she gave us an upgrade to the HD experience however they said they could not honor it during out apt because of the angle the baby was in. Another disappointment. Moral of the story: if you go here make sure you do not have Brittany as your u/s tech! Anyone else should be great!