Deplorable customer service. With new management in the last few years customer service from tellers up to management at this branch is disgusting, rude, and down right ignorant. I am appalled at how they "run" this branch and with the regional manager falling in suite with their despicable behavior is a poor showing for PNC as a whole, no wonder the national ratings I have found on more than one consumer site shows no more than a 1 point rating. Jennifer, who pretends to manage this branch has no customer service skills and it's shows through her and her staff. I will be sure to tell all I work with and socialize with to not ever use this branch and for that matter any of PNC since this is the "management" they hire.