I wish we would have read the reviews on this place! When you buy a new trailer and are promised repairs are to be done you would think that they would be up front with you and tell you approximately how much time this would take. They have had the trailer in their repair facility almost as long as we have had the trailer. Replacing a warped side panel and fixing the scratches on the interior ended up with staples on the walls and screws through to the outside panel. Mind you the sales man we worked with was wonderful but everything since then has been a nightmare. Went in to the store yesterday to check on the status of the repairs as they won't return calls with messages left, to be told by the repair person "well it's useable " seriously this is not what we were promised! If they were upfront about how long things would take they would not have so many upset customers. Just be straight with people!