I absolutely adore ARIA! The property itself is beautiful and modern, and I love how it smells inside. I stayed here with my mom when she visited and we had such a nice stay. We originally booked a standard Queen room, but I requested an upgrade and we were upgrade to a very nice room in the Sky Suites. Even though we weren't exactly paying to be in that room, we were treated very well. They have free beverages available and food at certain times of the day as well. We were also given complementary spa passes for the duration of our stay and I also went on a tour of the property. I absolutely love the beds and pillows in the rooms and have even bought pillows from them so I could have them at home...I really wish that I could afford the mattress now, but maybe later :-p I find that ARIA has great room rates for the quality of the rooms. I'm still not sure why people complain about the resort fee as it is properly disclosed when you make your reservation (no matter who you make the reservation through) and most of the properties on the strip have them. It seems that people who have had issues here have had them resolved reasonably, or they were one-off situations and they did not address it with any staff members. I will definitely be back to ARIA.