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| - Everyone who gave a one-star review of DTM & the owner, Bob, are absolutely correct in EVERYTHING they said! Bob, and his company, are terrible, and will cheat you and trick you in every way they can.
They are very overpriced, but the estimator is so nice & knowledgable that you believe it will be worth it.
They started out with good work on one part of the total job, but I think that was just by chance. They never finished all the work agreed upon & which I paid for, charged me twice (since they had my credit card information) for an irrigation controller (and still owe me over $300), provided a different & inferior product to what I paid for, lied to me, ran out of paper when it was time to give me a detailed receipt - and never sent me a copy, never responded to my emailed requests, complaints, or calls once they got their money.
They did terrible pruning work & had a million excuses. They were also rude about it.
Everyone was nice at first, when they knew that I was getting several quotes, but that soon changed. And Bob spoke very badly about the other companies I was considering.
They make things very confusing, so you can't keep track, by estimating, charging, & scheduling different teams for different jobs (pruning, feeding, irrigation etc). The people they send out to do the work, for the most part, do not speak English which makes it impossible to communicate with them.
Do not use this company!
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