I don't seem to have as many gripes about this theater as other people do. For me it's a pretty standard AMC.
Pros: Reserve your seats/tickets online. Friendly staff. Reclining chairs and clean theaters. Air conditioning always on blast during the summer. Decent rewards program. Indie offerings. On time shows. Bar available.
Cons: Bathrooms are always a bit of a mess. Grab n go concessions can be a bit confusing, especially if you want to order hot food.
Overall, I still enjoy coming to this theater when they show less mainstream stuff. They have a good variety for a major chain.