We went to Kaizen last night and we were really disappointed. They changed their AYCE so that after a certain time they no longer offer AYCE and they only serve sushi a la carte. Also, I feel that they are severely short handed. The host was running around like a chicken with his head cut off, but the restaurant wasn't even that full. There was a waiting list, but there were several tables empty. He was very rude and once he said that they no longer served AYCE several people left.
My husband and I ended up leaving as well and drove down the street to Sushi Tachi and when we got there, several customers that we saw at Kaizen were also there. We were all laughing when we recognized each other and all of us told the servers at Sushi Tachi about our experience at Kaizen and how we all ended up here. There were 4 groups waiting when we got to kaizen and 3 of the 4 groups plus us went to Tachi. That was a lot of missed business for Kaizen. What a shame.
I gave two stars just because I remember past experience and the food was pretty good. However, if they keep the a la carte thing going I don't foresee us ever coming back to Kaizen. There really is no point, with all the great AYCE places in Vegas, they really don't have a leg to stand on. It's a shame that they will be losing so much business, it was great having a good sushi spot in NLV.