I came here because of the good reviews on yelp first impression it was clean everyone was friendly Phil was fantastic he started doing my nails put the tips on he was really funny. The my nail technician who took over after Phil, Roger I believe his name was, apparently didn't know what "short" meant and kept laughing at me when I asked them to be shorter. He proceeded to answer his phone, twice, I felt as though I was at fault for making him do additional work. Most of my nails look good, very long, but some are wonky on the sides and the polish on my thumb has a smudge. I picked out my polish colors but he wouldn't honor my choice I wanted the black with sparkles he simply added sparkles on top of the black which was similar I guess but not my choice. I shouldn't have to argue with you to get what I chose. Overall I am irritated and unimpressed. I might come back, but if I do I'll make an appointment with Phil. Oh and it took TWO HOURS!