| rev:text
| - Why this place sucks: Let me count the ways.
I came here about 3 times before I said never again.
1. I have a flat, it is the stem of the tire, no damage to the actual tire. Tire is brand new they try to sell me a new tire. Now bare in mind I have spacers on my truck to adjust for the shape of my over-sized rims so the brake pads will connect properly to the rotors when stopping. (never mentioned, replaced stem, at a minimal cost)
2. Same day, Notice that I have a screw sticking out of the bottom of one of my tires...(Pirelli Scorpions) said they could not remove the screw and repair the tire because I did not buy the tire @ discount tire.
Try to sell me new tire.
Refused to buy new tire, would not let me put the tire back on the truck and allow me to leave saying it was a safety hazard.
At this point I become extremely upset, they want to put on my spare tire, in order to remove my spare I need to remove a good portion of speakers and amps from my trucks back cargo area, when I argue with them they tell me they will find me a substitute to replace the tire with the nail in it. I tell them I want my old tire, as I would get it repaired somewhere else. I tell them to put the nail tire in my trunk, they call me out, they did not have a used tire my size in stock, so they put on a tire that was about in inch smaller.
I leave...angry.
I have been at the shop over 3 hours, originally told i would only be there 30 minutes.
I get home, find out they did not put my tire in my trunk, but they did take one of my spacers off and put that in the trunk.
I call the shop they are closed. I leave a message no call back.
So now I have one wheel with no spacer and a tire that is smaller then the other and I can hear my brake pads and rotors on that tire grind away every time I drive because the off size tire and the spacer missing.
The next day. I call again. I talk to a staff member who says that the tire got put in the back and their pickup semi truck that takes their used tires to California picked it up an left with it, said they would track it down and get it back to me...meanwhile my brakes and rotors are getting worse, TWO WEEKS go by, multiple calls with no return calls. Finally at the threat of having an attorney contact them, they call me and say they will replace the tire with a brand new one...they could not get the same tire I had (Pirelli) apparently it is not in stock. So they replace it with a Michelin.
I am pissed. I go and buy another Michelin at tirerack.com so at least they match, go to the shop, and the put them both on and put my spacer back on after much fuss.
3. I buy new tires. TIRERACK.com (the best bang for your buck) Go to discount tire to have discount put the new tires on. Not only will they refuse...first issue they claim, the spacers, I explain that two weeks earlier you just put on two new tires with the spacers with no problem, the manager on duty says it is against company policy and tells me they would never do that. I show him the receipt. Still says they didn't do it. I have the bloody receipt MAN!!!! I SWEAR I WANTED TO PUNCH THIS DUDE....SECOND ISSUE, I didn't buy the tires there, he says because I bought them at tirerack.com I am basically paying what he pays for them, and he can't mark them up or warranty them because they are not DISCOUNT TIRE tires. I AM LIVID!!!!!!
I go down the street to a Mexican shop, put them on and balanced in less then an hour, no issue with spacers, no problem with my tires since....
4. I did have to have my brand new rotors ground down and remounted due to their complete incompetence. Which in turn cost me MORE MONEY.
Don't go here...EVER.
And they will try to sell you new tires at every sign of wear or excuse they can come up with even when you don't need them.
Scam. NEVER WILL GO TO DISCOUNT AGAIN.
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