The staff should wear clothing that distinguishes them between them and the customer's. When you look around for someone to help, you can't tell the difference. The place could be a little cleaner, the mix match tables and chairs makes it appear with pretty good wear and tear give the impression they bought their stuff used. Lots of the staff hang around and chit chat. The food is ok, not the sort of food I'd crave and go out of my way to stop and get. They're in a great location, which they should use to their advantage. Someone should come in and teach them how to better run this place.