This is unusual for me to write a negative review. I keep a positive outlook and want to say only good things about local businesses. But this place did me wrong tonight and I'm not letting them get away with it without saying something.
I pulled up a chair at the sushi bar. I ordered my favorite sake, Junmai Daijingo. I asked the man behind the sushi counter to hook me up with his specialty dish. I told him no exotics; I like rolls, tuna and salmon. I've done this before at other sushi bars. They usually give me one dish at a time. If I want more, I order more. I'm one person, and a petite woman.
He slides over 2 full rolls and 3 different tuna sashimi pieces on this huge plate. I thought nothing of it. I only was able to eat half of it. It was good, not blow-me-away fabulous, by any means.
When I asked for the check, I was stunned. Not fair to assume I'm a dumb tourist who is willing to spend whatever. I was the only person sitting at the sushi bar and I feel he took advantage of me.
I've played out this same scenario at Nobu at the Hard Rock and had a completely opposite experience. That sushi chef gave me incredible dishes one at a time as I asked for them. The bill at Nobu was half what it was at Koi.
I say skip it and go to Nobu instead. A word for the sushi chefs at Koi: the next time you assume a customer is a tourist who doesn't know better, you'd better think twice before deciding to take advantage of that customer.
Come on, managers, train your employees to deliver better service.