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  • This location has been here for years and has its good days....and its bad ones. Today was a bad day, for sure. Our cashier, Charly, was very rude and kept making comments about how irritating the customers were. It was busy, but didn't seem busier than a normal lunch rush. My 7 year old son caught on to her negativity and questioned why she was being "mean". Another woman behind the counter said "I feel like quitting right now", at least 3 times. There were 3 cars in the drive thru and 2 customers in the dining room. I understand the frustration of being understaffed (not sure if this was the problem, just trying to find a reason for their poor service). It sucks when you're made to feel bad because of their frustrations. I am a paying customer...but didn't ask for the extra side of complaints. What's that old saying about taking the heat in the kitchen???? Oh yeah, if you cant take the heat....Get out! Good customer service is so hard to find. People don't realize that they have the opportunity to change someone's day. We won't be coming back. Good thing Popeye's opened up a Gilbert location.
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