Best in town hands down. I've been a Priority Customer for several years and can't say enough about the Morris Jenkins team. One of the outstanding things that makes this company different is that they actively seek ways to improve their installations based on customer feedback as well as from their Techs who are out in the field. What is very impressive is that they have their own university where they reach their Techs the most up to date HVAC technology. My unit is 14 years old and has to be replaced, both the furnace and air conditioner. I was happy to know that it fell right within my budget and financing was available so that I can have monthly payments that did not impact my budget too much. Special shout out to Chad (sales tech) Darryl (customer service) and my HVAC tech Jeff who went above and beyond to make sure I had everything I needed as well as educating me and showing me hands on the issues with my unit as well as providing me options that make the most sense. I would highly recommend them to any homeowner within the Charlotte Mecklenburg area. They are priority program is the best $20 a month that you'll ever spend and yes it has its advantages!