I used to come here all the time in the morning. That was back when I first moved to Arizona and didn't realize that this was just a California chain... I thought it was something new and different.
Then I decided to switch from frothy lattes and other mixed coffee drinks to Just Plain Coffee. And I realized that someone in the back kept seriously messing up the coffee. I don't know what it was, burnt or weak or old or something. So I mostly quit coming.
Once in a while I'll still drop in, but they do this thing which really annoys me -- when you ask for room for cream they leave like half the cup empty. I've had times before where my non-observant husband will get coffee for me, bring it home and it's honestly one-third empty because they left "room for cream." NO ONE uses THAT much cream, coffee bean, come on!