My 5 stars are based on Julie. I've gone to her several times and loved my nails every time. One time she was on vacation and someone else did them and although he also did a nice job they were not as great as Julie does... so I have to direct my five stars specifically to Julie. She does an amazing job and uses better materials then the other person did which noticeably showed in the work. When she does my nails they never chip or crack and when the other person did them there were a couple chips and they did not last as long. The other guy shaped them a little oddly too. Lol. I guess I'm just used to and spoiled by Julie. I just love her flawless work! I know there are other good people in there too but I can only speak from my personal experience.