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  • This is tough, because I REALLY wanted to like this place! What killed it for me? The lack of professionalism that was presented when my fiance and I came to look at this venue. I will admit that we were 10 minutes late to our appointment, however I do not think this warrants being treated like a herd of cattle. First when I called the venue to make an appointment whoever picked up the line sounded as if they were in a rush and not even interested in making the appointment which was the first turn off. Upon arrival, we walked into another entrance thinking it was the main entrance, then we were re-directed by an employee to the adjacent door. As we walked out there was (I don't even remember her name), the wedding coordinator waiting. She quickly greeted us then had us sit down as she began to talk about the venue. Usually when you want to sell the venue you run, you'd think you would see someone with a little enthusiasm and fire explaining why their venue is so amazing. Well, we didn't get that from this individual. What did we get? A quick 10 minute spiel about what they do and the services provided and 3 wedding books shoved in our faces as examples then a quick 10 minute tour of the place. That's it, no effort, no emotion, no interest in wanting to get to 'know us' and get a feel for what kind of wedding we would like to have, just a quick, here is the place, goodbye. She was very snooty and acted as if she was not in the mood to showcase the venue. So why two stars instead of zero? One star is for the venue itself. It is very chic, modern, yet elegant. The reception area is beautifully decorated and where the ceremony is held is beautiful as well! There are many ways one can decorate this place! The other star is the PRICE. This venue offers all inclusive packages at unbeatable prices. I mean an all inclusive package where they provide virtually everything for roughly 100 guests is $9495.00 taxes and gratuity included!!! That's a steal, trust me, I've looked into a TON of venues, you will not find an all inclusive price as cheap as this. Honestly, if my fiance and I were the only individuals funding our wedding, then we probably would have considered this place (more than likely, VEGAS). However, given the type of customer service that was displayed, we took our business elsewhere.
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