This is only based on the food and drink service:
Attended the customer appreciation day yesterday. There were 5 servers on the floor. My party of 4 sat inside and to make a long story short, we had 3 different servers only due to the fact we had to flag people down each time. The medium hamburger was cooked medium well and the Reuben was bland. I will continue to patronize WTH due to the atmosphere. The food and wait staff both need help.