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  • I have been going to MedShape for years. Whenever I need an extra boost to lose those 10 or so pounds, I go here. But, the past few visits have been very unpleasant. When I first signed up, it was particularly because of the "no judgment zone" and the encouragement. But, I have seen Amber multiple times and she is a complete waste of my time and has judged me every time. I asked the front desk to put on my file to never have her "see/judge" me and the front desk lady said that's very common. If it's very common, why hasn't management done anything? If they have, it's not working. I miss the girls that were here a couple years ago as they were very encouraging and helped you lose the weight that you needed to. In addition, Kelly is probably the most awesome person. At the moment, until Amber is gone, I have to rate this place a 1 star because of her lack of customer service. She TALKS so much I want to tell her to just STFU.
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