We visited the store for an eye exam in early November 2014, everything went well and we seleted some glassses on display. After 2 weeks I called and was told the glasses are in. But in reality they were not, The staff suggested we purchase a different style. Turns out my glasses had not et been ordered. I complained and then had to wait until just before Christmas week to get my glasses. They never called me, I called to cancel my purchase and was told my glasses are in. When I went to pick them up no apology for the 6 week wait, very bad service. I would suggest you try somewhere else. No need for a customer to have to call multiple times to get service.