Meh. No one answered the phone when I called initially. Brought a bike in for a major tune up (from an Amazon local deal). They did a good job on getting the bike in shape, and they put in cables "for free", but they never called to let me know it was ready & added extra work without letting me know about the additional charge. When I contacted them to see if it was ready they said to come on in from 11 - 8. Showed up at 11:30 on a Tuesday & the place was still closed. Nice guys, but customer service needs more attention.