Decided to try something new other than Starbucks, completely regret it. I'm not usual to bash but this is not acceptable. Customer service was great, but... I ordered a Chai Latte and a raspberry scone. The Chai taste like water with cinnamon, the scone is harder than the callus on my grandmas feet. So unsatisfied, will never be coming here again. I'll stick to Starbucks, thanks.