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| - There are plenty of exercise machines, I'll give them that. So if you're looking for a place to come and go through the motions, this is probably the spot. I have been a member for 8 months and recently just had to cancel because I am moving out of area. The employees are very good at just going through the motions every day. Never really sincerely ask how you are doing, they just take your card and check you in ( i guess i've been spoiled with previous gym employees).
Now once you start working out you better make sure you don't do anything out of the norm, i.e, bring a jump rope, carry around a jug of water, lift the bench bar and do shoulder press, can't do dead lifts near the squat rack, can't use the stretching area near the offices because the trainer and his client will take up the whole area just to do plyo ball push-ups. Oh and also the trainers do a good job of texting/checking their phone while their clients are 'working out.'
The music they play is never upbeat and the hardest working employee who mops the floor does not bother to respect your space in the morning. I have been in the middle of an exercise and he has literally mopped all around my body as I laid on the bench press. Very Interesting.
The MAIN thing that prompted this review was when I had to 'cancel' my membership recently, they told me I had to pay $25 cancelation fee. Well, here's the thing: when I signed up for a 8-month contract (they were nice enough to knock 4 months off the yearly contract for me) the nice lady told me that the only fees I would pay would be an initiation fee and an annual fee (fine and fine). No one had mentioned a cancelation fee. Why would I have to pay a cancelation fee when my contract is up? Isn't that why the initial employee and I set up the 8 month plan instead of the 12 month? It just doesn't make sense. And the gentlemen with the big beard was very rude behind the front desk. Telling me its in our contract and that someone should have told me. I tried to question it and let him know my feelings and he responded very unprofessionally.
Overall this place is below average from the employees that greet you, the trainers, the bathroom toilet paper, the old yoga pad/mats they have, to the flat PLYO balls that never get pumped up. This place could be so much better if they trained their employees better/ took care of the detail in the gym.
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