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| - I normally don't like to review chain restaurants, but I had great food here and didn't understand the low stars. So now I'm here to help teeter them towards at least three. No, I don't work for Chili's or anything like that, see my other reviews. The MAIN reason I go to Chili's is for the ribeye or sirloin steak. Even though I try to stray on the menu, I keep going back to the steaks.
This place by far is NOT as good as steakhouse steaks, but compared to American restaurants like TGIF, Applebee's, and those others, this place IS the best.
The Good:
Been here twice and EVERY time MY food was more than delicious. The steak was cooked the way I liked, the Salmon was cooked perfectly and seasoned as though I was the one that seasoned it. The guacamole is pretty good and the Mango Tea(bottomless) should be a good choice for you if you want to avoid carbonated sugar drinks. Our first server, I think his name is Irvin or Austin... I forget, but he was VERY good and patient. We have two rambunctious kids and he seemed to not be annoyed by them(unlike their big brother). He kept checking on us, kept our drinks flowing, kept the chips coming and even hooked us up on the lil' gaming tablets.
The Bad:
Our second visit, the service was off to a rocky start. The hostess seated us. We asked if the we could get another tablet to keep both our little ones busy and she obliged. Our waiter gets to the table and he looked at us like we stabbed a puppy and ate the eyeballs... "Ummmm.... you're not supposed to have two of those. Who let you guys have those? You know it's a $1.99 fee for each right?" he said.
Now we were unaware of the charge to be honest, my wife is a "stand my ground" kinda person. I would've just paid the 5 bucks. She talked him into getting the charges removed from our bill.... "But I can't do this next time, you're supposed to pay."
After that fiasco that seemed to drag forever since I was hungry, he called my son(dressed in a blue and red Sonic the Hedgehog shirt, BLUE pants, I even called him buddy) a she.
RACIAL RANT: **NOTE TO NON-BLACK PEOPLE.... BLACK PEOPLE ALSO BRAID/CORNROW LITTLE BOYS' HAIR TOO. NO ONE CALLS YOUR SON A SHE WHEN HE HAS AN IMITATION BEIBER HAIRCUT...**
After I called my son's name(a masculine name) for the third time I think he finally got the hint. When it was time to order he called him a him. Yay. Far as service goes, there was nothing else bad to report.
The Gist:
I highly recommend this Chili's if you want a decent steak without steakhouse prices. Good for kids. Near the mall, food is better than Applebee's. Go when it's not busy. No military discount. Get the Mango Tea. Boys can wear cornrows too. THE GAMES ON THE TOUCHPAD ARE $1.99. YOU'VE BEEN WAAAAARRRRRNNNNEEEEDDDDD....... *ghostly voice*
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