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  • This location is bigger than the one at Square One, but I cannot review much of my experience at the Square One location since I only got myself a coffee there and left. However, today I went to dine in at the Heartland one and didn't leave me with a good experience. First the line up was just long, it actually took almost 15 minutes until it was my turn to order. Once I ordered, the lady asked me if it's to-go or for here and I said it was for here. However, she never gave me one of those number tags, while seeing many people who have found seats had one. I just waited and waited until another 20 minutes have gone and I knew something was wrong since I have not even received my order. So I asked one of staff and they were like "Oh I am sorry we forgot to give you a number tag. Please take a seat and your order will be ready asap" .. Another 15 minutes have gone by and I still haven't got my order yet. I wasn't pleased that I had to wait over 30 minutes just for 2 sandwiches. I was ready to leave and go to another place to eat. While for the food, I don't find anything special about it, as it just a another sandwich after all, nothing special, nothing fantastic about it and paying for approximately over 20 bucks for lunch here, I could have probably just went to Tim Hortons or Subway. Save your money and time!! This will be the final time where I will ever come back to Panera Bread.
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